Frequently Asked Questions

Do you have a price list?
Click here to view or download our price list.

Do I need an appointment?
No appointment is necessary for transfer or duplication orders. For photo slideshows, and editing work, we do request an appointment be scheduled.

Where are you located?
Our address is 1510 Oak Grove Road, Decatur, GA 30033.
We are just off the corner of Lavista Road and Oak Grove Road.
The main entrance to the building is on Oak Grove.
Click here to view map.

What forms of payment do you accept?
We accept checks, cash, and all major credit cards.

What are your hours?
Monday – Thursday: 10:00am – 5:30pm, Friday: 10:00am – 5:00pm,
Saturday: 10am – 2pm, Sunday: closed

What’s your turn-around time?
It depends on the service we’re performing. For smaller duplication and transfer orders, our turn-around time averages 1-2 days.  Other types of orders can take a little longer, such as audio transfer and film transfer.

How long have you been in business?
Video Impact has been serving Atlanta for nearly 25 years. As a locally owned and operated business, we are committed to being a valued member of our community.

Who are some of your clients?
In addition to the many individuals we’ve had the opportunity to work with, a partial list of businesses we’ve served includes: CARE, Coca-Cola Enterprises, Jurlique, National Park Service, Emory Universiay, Briarcliff Baptist Church, Centers for Disease Control (CDC), DeKalb County School System, DeKalb Medical Center, Department of Natural Resources, Tucker High School, Jewish Family & Career Services, PNC Bank, Metro Atlanta YMCA, State Farm Insurance.

How much video can fit on a single DVD?
Without quality loss, 2 hours of video can be transferred onto an individual DVD.

Do you put a label on the CD/DVD?
We offer direct to disc imprint labeling as part of our service. Black text labels are included at no additional charge! Full color labeling with graphics/images is also available.